Technical Support Executive - Level 1
Job description
System Admin Level 1 to help support our customer base, both directly & indirectly. The activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment
Major Duties /Responsibilities
- Treat all customers in a professional, respectful manner
- Handling Technical support tickets from web hosting customers
- Supporting the roll-out of new applications
- Provide client support and technical issue resolution via E-Mail, phone, and other electronic media
- Troubleshooting a variety of technical issues customers are having with their web hosting services
- Prioritizing and managing many open Ticket at one time
- Successfully completes other duties and projects as assigned.
Qualification, Knowledge, Skill & Abilities
- Computer Knowledge, Good Communication.
- Red Hat Certified Engineer (RHCE) MCSA/MCSE Preferred,
- Willing to work in a 24*7 Environment
- Experience with Hosting Control Panels (CPanel/WHM/Plesk)
- Basic installation, server security, server monitoring
- Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
- Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
- Managing server Backup/Restore
- DNS Management
- Ability to work well with a team, constantly changing environment, and follow instructions from supervisors and senior colleagues
- Confident and passionate
- Organizational skills with the ability to multitask by talking, using technology, and listening
- Ability to troubleshoot web hosting and technical procedures as needed
- Dependable to be at work during assigned shifts and to complete work as expected.
Experience: 1 - 2 years
Job Openings: 5
Location: Jaipur, Rajasthan
To apply, drop us a mail at [email protected] with the subject line Hapih Host Tech Support
Digital Marketing Executive (SEO Executive)
Job description
Major Duties /Responsibilities
- Complete On-page and Off-page Optimization Activities.
- Managing Google Analytics and Webmaster Tools.
- Involved in Content Creation for the Websites for Off-page Process.
- Planning and Optimizing Website to Driving Organic Traffic in Major Search Engines.
- Managing all the SEO SMO Activity
- Backlink Creation and Optimization
- Knowledge of Developing High PR Back Links and Use of Appropriate Tools.
- Knowledge of Various SEO Tools like Link Research Tool.
- Knowledge of Ranking Factors and Search Engine Algorithms.
- Search for traffic targets for keywords and websites.
- Develop a new strategy for high- quality link building to increase SERP rankings.
- Collect data and report on traffic, rankings, and other SEO aspects
- Work with social media and PPC to optimize campaigns
Qualification, Knowledge, Skill & Abilities
- Graduate or Under-Graduate.
- Good English writing.
- 0 – 2 Years experience in digital marketing.
- Understanding of Social Media and Online Marketing trends.
- Familiarity with social networking and bookmarking sites.
- High levels of integrity, autonomy and self-motivation.
- Flexible and eager to support marketing team in other initiatives, as needed.